Frequently Asked Questions
Quick answers about booking, vehicles, chauffeurs and airport transfers.
How Can We Help?
How do I request a rental?
Choose your preferred vehicle or category, pickup and return details, then send your request through WhatsApp. Our team will confirm availability directly.
What documents are required?
Document requirements can vary by rental type and customer status. Send us your details on WhatsApp and our team will confirm the exact documents needed before booking.
Is there a minimum driver age?
Driver eligibility depends on the vehicle and rental arrangement. Please contact us with the driver’s age and license details for confirmation.
Can I rent with a chauffeur?
Yes. You can request a professional chauffeur for airport transfers, business travel, city journeys and other planned trips.
Which cities do you serve?
HIGH LIGHT serves customers in Cairo, Alexandria and Port Said, with pickup, return and transfer arrangements confirmed according to availability.
What vehicles are available?
Our fleet includes regular sedans, SUVs, luxury cars and vans. Visit the Fleet page to see the currently listed models.
Are prices shown on the website?
No. Send your dates, locations and preferred vehicle on WhatsApp to receive availability and booking details.
Can I request an airport transfer?
Yes. Send the airport, flight number, arrival or departure time, destination, passenger count and luggage details.
What happens if my return time changes?
Contact our team as early as possible. Any change is subject to availability and the rental terms confirmed for your booking.
How can I contact HIGH LIGHT?
Use the WhatsApp button or call any of the phone numbers shown on the Contact and Locations pages.
Still Have a Question?
Send us your trip details and our team will assist you directly.
Ask on WhatsApp